Congratulations on your achievement! We are excited to be the official photographer for your ceremony.
Below please find some answers to frequently asked questions regarding what to expect from GradImages®
For more information about what we offer the graduate, please visit GradImages.com (in the US)
or GradImages.ca (in Canada).
The photo team will photograph each and every graduate at your upcoming ceremony. No appointments are necessary.
Depending on your event, up to three photographs may be taken of you as you cross the stage and exit the stage area.
Depending on the school's arrangements with your GradImages® provider, there are a number of ways in which we
acquire your email and mailing address. The most likely scenario is that you will be given a card prior to the ceremony
from which your name will be read as you cross the stage. On one side of this card, you will be asked to write your
name phonetically to make it easier for the name reader. On the other side, you will be asked to complete your email
address and your mailing address.
If your school does not follow this example, we are likely to receive a set of addresses for the graduating class from
the registrar's office. This is decided upon by the school from which you are graduating.
GradImages® never has and never will sell or share the address/email information provided to us to any other vendor.
You can expect to have proofs emailed to you within 24-48 hours of your ceremony if we receive your email address on the
card you complete at or prior to the ceremony. Proofs are also mailed to all graduates with a complete mailing address
at the same time via First Class Mail.
There is no obligation to order your graduation photographs. If you decide that you are not interested, you can opt out of
our email service upon viewing your proofs.
You can order directly from our website once your PIN number has been provided to you via email or proofs received through
the mail. Orders can be placed online at GradImages.com (in the US)
or GradImages.ca (in Canada),
by phone at (800) 261-2576 (in the US) or (800) 372-3686 (in Canada) or 001-641-472-8000 (outside the US and Canada), by fax at (850) 574-0985, or by
postal mail using the order card included with your mailed proofs.
Upon receipt of your order, you can expect photos to be mailed to you within 5-7 days.